CvdL
Celeste van der Linde

1 reviews | Active since May 2011

01 Apr 2015, 14:29

POOR SERVICE

On 29 March I made 3 enquiries for accommodation in Pretoria via internet to Lekkerslaap. Soon after sending the mails, I received 3 sms' advising that the places I enquired about had place for us and that we will be receiving emails from the relevant guest houses. This morning 1 April I personally sent two of the guest houses emails asking about the accommodation. Both advised that they had not received any form of notification from Lekkerslaap. This is rather disturbing to know that Lekkerslaap send out sms' advising and don't even send the information to the guesthouses. How can one trust this site to do bookings. I doubt whether I will ever recommend this service to friends and don't think I will make use of them if they send out incorrect information. They definitely need to be jacked up or are they also taking on the new South Africa habits of slackness in their work.

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Replies (1)
Lekkeslaap.co.za
Lekkeslaap.co.za's reply01 Apr 2015, 15:25
Official
Hello Greggor,

Thank you for making contact via HelloPeter and taking time to speak with out team leader Chanel.

As discussed, we have just rectified the incorrectly spelt email address and Chanel will resend your quotations to you.

Kind Regards,
Jurgens Liebenberg
LekkeSlaap.co.za