no refund
Wanting to cancel week before - losing all the money - won’t pay back. There is a word for it - theft. I didn’t use the service or break anything. I understand the guesthouse’ cost for one night would be less than 50% of what lekkeslaap charge. ****************!
Helpful (0)
Replies (2)0
Replies (2)
Lekkeslaap.co.za's replyOfficial
09 Sept 2019, 11:24Hi Yvette
Thank you for reaching out to us on HelloPeter.
We've been in touch with the owner and she has informed that she will not be following her cancellation policy and that she will be giving you a full refund in this instance as a gesture of goodwill. This information should be sent to you shortly from your agent.
Regarding the rates, we have looked into this and found that most of the rates are the same.
Kind Regards
Jurgens
Thank you for reaching out to us on HelloPeter.
We've been in touch with the owner and she has informed that she will not be following her cancellation policy and that she will be giving you a full refund in this instance as a gesture of goodwill. This information should be sent to you shortly from your agent.
Regarding the rates, we have looked into this and found that most of the rates are the same.
Kind Regards
Jurgens
Lekkeslaap.co.za's reply09 Sept 2019, 11:24
Official
Hi Yvette
Thank you for reaching out to us on HelloPeter.
We've been in touch with the owner and she has informed that she will not be following her cancellation policy and that she will be giving you a full refund in this instance as a gesture of goodwill. This information should be sent to you shortly from your agent.
Regarding the rates, we have looked into this and found that most of the rates are the same.
Kind Regards
Jurgens
Thank you for reaching out to us on HelloPeter.
We've been in touch with the owner and she has informed that she will not be following her cancellation policy and that she will be giving you a full refund in this instance as a gesture of goodwill. This information should be sent to you shortly from your agent.
Regarding the rates, we have looked into this and found that most of the rates are the same.
Kind Regards
Jurgens
Lekkeslaap.co.za's replyOfficial
12 Sept 2019, 11:44Hi Yvette
I trust the issue has been resolved.
Kind Regards
Jurgens
I trust the issue has been resolved.
Kind Regards
Jurgens
Lekkeslaap.co.za's reply12 Sept 2019, 11:44
Official
Hi Yvette
I trust the issue has been resolved.
Kind Regards
Jurgens
I trust the issue has been resolved.
Kind Regards
Jurgens