MR
Mikaeel R
1 reviews | Active since Nov 2017
03 Jan 2025, 14:32
Mr and Misses
On 27 December 2024, we made a booking at Poortjie Guest Farm. The place was advertised as located in Britstown, but it is not in Britstown it is in Vosburg. The place is +- 61km from Britstown. We asked Lekker Slaap if we could cancel and look for another place as the adverti*****t for Poortjie Guest Farm was wrong. The Host of Poortjie Guest Farm and Lekker Slaap website refused to give us a refund even thou their ad was wrongly listed. They need to go back and learn their Geographical status of how to advertise places correctly. They cost people money and waste people's money because of their incompetency.
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Lekkeslaap.co.za's replyOfficial
03 Jan 2025, 16:25Dear Mikaeel,
Thank you for reaching out and for taking the time to speak with us.
When an area has limited availability, we display options in the surrounding areas and specify the search radius. We apologise if this was unclear during your search, but we trust that we were able to provide clarity during our call. We regret your experience and hope that your next interaction with us will be a positive one.
Kind regards,
Johane
Thank you for reaching out and for taking the time to speak with us.
When an area has limited availability, we display options in the surrounding areas and specify the search radius. We apologise if this was unclear during your search, but we trust that we were able to provide clarity during our call. We regret your experience and hope that your next interaction with us will be a positive one.
Kind regards,
Johane
Lekkeslaap.co.za's reply03 Jan 2025, 16:25
Official
Dear Mikaeel,
Thank you for reaching out and for taking the time to speak with us.
When an area has limited availability, we display options in the surrounding areas and specify the search radius. We apologise if this was unclear during your search, but we trust that we were able to provide clarity during our call. We regret your experience and hope that your next interaction with us will be a positive one.
Kind regards,
Johane
Thank you for reaching out and for taking the time to speak with us.
When an area has limited availability, we display options in the surrounding areas and specify the search radius. We apologise if this was unclear during your search, but we trust that we were able to provide clarity during our call. We regret your experience and hope that your next interaction with us will be a positive one.
Kind regards,
Johane