1 reviews | Active since Aug 2012
Misleading and bad service.
<p>I am very unhappy the way lekkeslaap handled my booking and the service was very unprofesional.</p> <p>i would defiantly not refer lekerslaap to anyone as they do not care about new clients and profesionalism towards clients.</p> <p>After i made a booking they gave me 3 days to make a deposit payment,the next morning 07.51am they send me a message that my deposit time have change to 9am the same morning,that gives me an hour to make the payment.very unprofessional and will never use their services again.</p>
Hello Jannie,
Thank you for making contact via HelloPeter.
We do sincerely apologise for your experience, I can see the establishment cancelled the quote after you had already provisionally confirmed it. This is against our rules and we will be speaking to the establishment directly to ensure this does not happen again in the future.
In the interim, could we start looking for an alternative option for you, to ensure that you have accommodation.
Yours in travel,
Jurgens Liebenberg
LekkeSlaap.co.za
Hello Jannie,
Thank you for making contact via HelloPeter.
We do sincerely apologise for your experience, I can see the establishment cancelled the quote after you had already provisionally confirmed it. This is against our rules and we will be speaking to the establishment directly to ensure this does not happen again in the future.
In the interim, could we start looking for an alternative option for you, to ensure that you have accommodation.
Yours in travel,
Jurgens Liebenberg
LekkeSlaap.co.za