DW
Deidre W
1 reviews | Active since Jan 2010
22 Feb 2023, 11:16
Misleading, an absolute waste of time. Straightforward misinterpretation.
The site provided a very misleading description of the availability, rates and dates, and it did not meet my expectations at all. I cannot recommend lekkerslaap.co.za based on my experience. The inaccurate and misleading information, and the referrals to other accommodations with similar amenities and availability is an inaccurate and straightforward misrepresentation.
Complete waste of time to even search for accommodation to be shown away, for reasons inconsistent with the website availability.
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Replies (2)
Lekkeslaap.co.za's replyOfficial
22 Feb 2023, 11:53Dear Deidre,
Thank you for taking the time to send us your feedback, we appreciate it.
We know it can be frustrating when waiting for a property manager or owner to confirm availability. Unfortunately, some properties only accommodate this option. Our website has a feature that also offers an instant booking option for integrated properties. I have asked one of our friendly team leaders to call you to explain how this option works. We hope that you find it more convenient for your future bookings.
Alternatively, you can also call us if you require assistance with accommodation. We have agents on duty for seven days a week until midnight to assist.
Kind regards,
Johané
Thank you for taking the time to send us your feedback, we appreciate it.
We know it can be frustrating when waiting for a property manager or owner to confirm availability. Unfortunately, some properties only accommodate this option. Our website has a feature that also offers an instant booking option for integrated properties. I have asked one of our friendly team leaders to call you to explain how this option works. We hope that you find it more convenient for your future bookings.
Alternatively, you can also call us if you require assistance with accommodation. We have agents on duty for seven days a week until midnight to assist.
Kind regards,
Johané
Lekkeslaap.co.za's reply22 Feb 2023, 11:53
Official
Dear Deidre,
Thank you for taking the time to send us your feedback, we appreciate it.
We know it can be frustrating when waiting for a property manager or owner to confirm availability. Unfortunately, some properties only accommodate this option. Our website has a feature that also offers an instant booking option for integrated properties. I have asked one of our friendly team leaders to call you to explain how this option works. We hope that you find it more convenient for your future bookings.
Alternatively, you can also call us if you require assistance with accommodation. We have agents on duty for seven days a week until midnight to assist.
Kind regards,
Johané
Thank you for taking the time to send us your feedback, we appreciate it.
We know it can be frustrating when waiting for a property manager or owner to confirm availability. Unfortunately, some properties only accommodate this option. Our website has a feature that also offers an instant booking option for integrated properties. I have asked one of our friendly team leaders to call you to explain how this option works. We hope that you find it more convenient for your future bookings.
Alternatively, you can also call us if you require assistance with accommodation. We have agents on duty for seven days a week until midnight to assist.
Kind regards,
Johané
DW
Deidre W's updateReviewer Update
22 Feb 2023, 12:04Thank you for your response and efforts to explain. However, I will not take up the option to spend any more time on your platform, given the time wasted doing so, and the result thereof.
Mooi bly, en lekker slaap.
Mooi bly, en lekker slaap.
DW
Deidre W's update22 Feb 2023, 12:04
Reviewer Update
Thank you for your response and efforts to explain. However, I will not take up the option to spend any more time on your platform, given the time wasted doing so, and the result thereof.
Mooi bly, en lekker slaap.
Mooi bly, en lekker slaap.