FvdM
Francois van der Merwe
1 reviews | Active since Jul 2024
29 Apr 2025, 14:17
Make 100% sure about where exactly is the place Lekkeslaap advertise
Lekkeslaap falsely show on their site that a specific place is inside the Kruger National Park. When we arrived, it was not in the park and left a sour taste in our mouths. The establishment itself was great, but because we expected a Kruger experience, it was 100% not what we looked for. Lekkeslaap also indicated that they will not fix their adverti*****t, so I guess they hope to catch many more people like this. Lekkeslaap did offer to pay back R1000 (of a R3000 plus booking).
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Lekkeslaap.co.za's replyOfficial
29 Apr 2025, 15:42Dear Francois,
Thank you for your feedback and for bringing this matter to our attention, and for allowing us the opportunity to rectify the situation. We truly regret the disappointment caused by the listing’s location and understand how important accurate information is when planning a getaway.
Please rest assured that we take matters like these seriously and will continue to monitor and review property listings to ensure accuracy going forward.
We trust that your next experience will be positive.
Warm regards,
Nicole
Thank you for your feedback and for bringing this matter to our attention, and for allowing us the opportunity to rectify the situation. We truly regret the disappointment caused by the listing’s location and understand how important accurate information is when planning a getaway.
Please rest assured that we take matters like these seriously and will continue to monitor and review property listings to ensure accuracy going forward.
We trust that your next experience will be positive.
Warm regards,
Nicole
Lekkeslaap.co.za's reply29 Apr 2025, 15:42
Official
Dear Francois,
Thank you for your feedback and for bringing this matter to our attention, and for allowing us the opportunity to rectify the situation. We truly regret the disappointment caused by the listing’s location and understand how important accurate information is when planning a getaway.
Please rest assured that we take matters like these seriously and will continue to monitor and review property listings to ensure accuracy going forward.
We trust that your next experience will be positive.
Warm regards,
Nicole
Thank you for your feedback and for bringing this matter to our attention, and for allowing us the opportunity to rectify the situation. We truly regret the disappointment caused by the listing’s location and understand how important accurate information is when planning a getaway.
Please rest assured that we take matters like these seriously and will continue to monitor and review property listings to ensure accuracy going forward.
We trust that your next experience will be positive.
Warm regards,
Nicole