LEKKESLAAP - ************* ACCOMMODATION

This accommodation is by far the worst I have had to experience in my entire life and we lay our blame with both Lekkeslaap and the Hans Merensky “hotel” and “spa”. I cannot express how extremely dilapidated this entire place is.

We did not enjoy a moment at this place, we suffered through it for long enough and actually left a day early.

From the outset and throughout we were utterly disappointed to the point that our entire holiday was nearly ruined.

1. Arrive at the destination. The receptionist is not present and has no idea that we are checking in, despite the fact that we are literally the only guests at the entire hotel.

2. We security guard makes us wait outside the security gates as we wait for the receptionist to return from lunch. Felt extremely unwelcome. Checking takes 20 – 25mins as the receptionist had seemingly no idea that we were arriving.

3. Arrive at room. Lawn, grass and garden is completely un-kept. It is clear that no gardening has been done for months. Large biting ants swarm your legs when you exit the vehicle and every time you step on any grass.

4. Scuff marks all over room. Wooden doors leading to veranda does not open properly as the wood has been rotted.

5. Shower door and shower does not align. After every shower the entire bathroom is flooded with water. Water leaks at back of basin and onto clothes.

6. The place is overrun by extremely aggressive ******s. Can not enjoy sitting outside on veranda due to swarms of ants, ******s, bugs, overgrown garden and grass.

7. Aesthetically the entire place is just horrible. Half built buildings, building rubble un-kept gardens and roads, green mucky water in unused fountains, paint peeling off buildings. It is clear that no maintenance has been done for an extremely long time.

8. Bar and restaurant closed. No staff around except for cleaners. The place is a ghost town and we seemed to be the only staying guests. Staff did not think to provide us with anything and we had to buy plastic cutlery to use.

9. The pool is blue but the pool area is a mess. Bottle caps and ******* lying around. No pillows on furniture which just lays around everywhere sun beaten. Found a frog in the pool and two spiders, the entire surface of the pool is full of bugs. Could not swim for longer than 5mins before finding something disgusting and getting out.

I believe it to be extremely irresponsible for the Hans Merensky Hotel to even allow guests to stay at this point. The place is absolutely atrocious. They can not cater for people. The accommodation is falling apart.

There is literally nothing to do except sit outside the pool area and play golf. List of numerous activities on their website but you can not do any of them.

I believe it to be extremely irresponsible for Lekkeslaap to advertise the hotel on their site. Lekkeslaap is providing a platform for the hotel to **** people. This is not the first time we made a booking through Lekkeslaap and had a bad experience with subpar accommodation.

I do not use the word **** lightly but I mean it thoroughly. If you peruse the photos on their website and that of Lekkeslaap the impression of a lavish hotel is created.

It is a severe misrepresentation and they are fully aware what the current abhorrent state of the place is. The responsible thing would be to remove all photos or put up a disclaimer saying: Please take notice literally nothing on our website is true anymore.

I can not stress enough that the entire place (except for the reception area) is completely run down and a wasteland.

As mentioned above, if Lekkeslaap wishes to provide a platform for these places they have a responsibility to ensure that what is advertised is true. The decay at the Hans Merensky hotel most certainly did not happen overnight or even in this last year.

The level of decay makes it clear that is has been years and years and years. Should Lekkeslaap not check up on these places?

Zero stars, what an absolutely abhorrent place and a horrible experience, it was ****************. I will also never use Lekkeslaap again.