LekkeSlaap poor service

We booked with them for two nights (book in 12/6 exit 14/6) at 53 on Mossie (Westrand) paid the deposit of R998.00. Then after having paid the deposit LekkeSlaap contacted us and advised that they no longer can accomodate us at the original place for some unknown reason. They took it on them selfs to move our booking over to Ron Bed and Breakfast Westrand) with confirmation number LS-3WJC1Z. We had to accept this as we were on the spot and to have a place to go to. We printed the booking confirmation before leaving home (Vaalwater Limpopo), and when we arrived in Roodepoort (Westrand) and wanted to go and offload our suitecases, we looked at the booking confirmation and noticed that there is no address nor a telephone number. We drove up and down Kingfisher street), which my son looked up the place to see where and how it looks (it looked a nice place with palasade fence and beautifull garden). As there were no sign in front of any house, I had to go onto Internet and type in the name Ron bed and breakfast and found the address as 126 Kingfisher street. What if I did not have connection ?????. We drove to the place with no name and hooted in front of the gate twice, when the gate opened I noticed that the front does not look very inviting (not like the photos on Internet). I drove halfway in and then I saw this very unwelcome person with cell to his ear. I told him we have a booking and he still said he is sure they have a room for us and I must drive in so he can close the gate. We then decided and we felt uneasy about this whole way this was handled and the environment. We phoned our son as he did the booking on our behalf, and told him what we felt. He then phoned LekkeSlaap and told them and then one of their consultants phoned me. I told him what experienced and were not at all happy with the place and what we felt. He asked me if I took photos, when I told him that we were only halfway into the gate and were not going to try and take photos with man watching us (who knows what went on his mind). The consultant said he will see what he can do and come back to us. As we stayed in that vicinity for years, we drove around and found another bed and breakfast (Alicias) and stopped in front of the place and phoned the number on the board in front on the wall, Joseph came out and offered us to go look at the room, and we took the room what a nice place after the bad experience of the day. We on our return received a call via my son's phone and I spoke to a lady, I requested that we be given back our deposit and to date have heard nothing further from LekkeSlaap. A concern I have do not visit the placed they so quickly take on their system ????? After the bad experience and poor service from LekkeSlaap, we demand our deposit of R998.00 back imediatedly. Obviously we will never again use LekkeSlaap again and will tell everybody around us. Thank you