CF
Cedric F
1 reviews | Active since Jun 2023
20 Jun 2024, 15:16
LekkeSlaap - Customer service par excellence
I was in a bank yesterday when Shanne Petersen called me as I was a bit clumsy with my EFT to a holiday destination. Despite my agitation, she was calmness personified, as she maintained her composure in her usual impeccable style. AI don't exhibit moods, and this lady is simply magical in resolving an issue, even with a "moody" client. She is almost in her own bubble, exhibiting skills, finesse and service excellence on the next level. It is always an absolute amazing experience to engage with her. Shanne, you're a superstar. Thanx for your customer care.
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Replies (1)Lekkeslaap.co.za's replyOfficial
21 Jun 2024, 06:30Hi Cedric,
Thank you so much for your wonderful feedback. We are thrilled to hear about your positive experience with your agent. Your kind words truly encapsulate her dedication and exceptional service skills.
Thank you so much for your wonderful feedback. We are thrilled to hear about your positive experience with your agent. Your kind words truly encapsulate her dedication and exceptional service skills.
We strive to provide the best service possible. We're glad she could assist you seamlessly and make your experience a pleasant one, even during a challenging situation.
Your appreciation is highly valued and will be shared with her. Thank you for taking the time to share your experience. We look forward to assisting you again.
Best regards,
Johané
Johané
Lekkeslaap.co.za's reply21 Jun 2024, 06:30
Official
Hi Cedric,
Thank you so much for your wonderful feedback. We are thrilled to hear about your positive experience with your agent. Your kind words truly encapsulate her dedication and exceptional service skills.
Thank you so much for your wonderful feedback. We are thrilled to hear about your positive experience with your agent. Your kind words truly encapsulate her dedication and exceptional service skills.
We strive to provide the best service possible. We're glad she could assist you seamlessly and make your experience a pleasant one, even during a challenging situation.
Your appreciation is highly valued and will be shared with her. Thank you for taking the time to share your experience. We look forward to assisting you again.
Best regards,
Johané
Johané
