TM
Tursha M

1 reviews | Active since Feb 2012

25 Jan 2021, 11:14

LekkeSlaap booking reference number: LS-3FQM81

Early in March 2020 I made a booking & payment for a weekend at De Hoek Gaste plaas, the weekend date was for 13 March 2020, 2 days before check-in the establishment asked me to move my dates as she has to go somewhere Tinkie Hoeksema (the owner) i told her we can move it to month end then Lockdown happened, since October I have been trying to get my money back and both Lekker slaap & the owner is playing dead. I was promised a refund but still nothing. This is appalling service

0
Replies (2)
Lekkeslaap.co.za
Lekkeslaap.co.za's reply25 Jan 2021, 11:18
Official
Hi Tursha

Thank you for reaching out to us on HelloPeter.

Your agent will be in touch shortly to help with this refund. 

Kind Regards
Jurgens
TM
Tursha M's update04 Feb 2021, 09:35
Reviewer Update
Hi Jurgens

I have been contacted by Monica and the refund was done. Thank you