AVdS
Annarie Van der Schyff
1 reviews | Active since Sept 2024
17 Sept 2024, 11:23
Lekkeslaap - bad management
I had a very bad experience with them. Book for 2 nights - paid up and after that they told me my booking is cancelled - the guesthouse can not accommodate me anymore. Struggled to get further accommodation and had to cancel my weekend for the rugby at Nelspruit for the 27-29 September 2024 with the springboks.
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Lekkeslaap.co.za's replyOfficial
17 Sept 2024, 13:54Dear Annarie,
Thank you for taking my call. We are truly sorry for your experience and that the host had to cancel your booking. We did not anticipate this happening, and we will be sure to address the situation accordingly. As discussed, we are doing everything in our power to rectify the situation and will be in contact with you.
Kind regards,
Johané
Thank you for taking my call. We are truly sorry for your experience and that the host had to cancel your booking. We did not anticipate this happening, and we will be sure to address the situation accordingly. As discussed, we are doing everything in our power to rectify the situation and will be in contact with you.
Kind regards,
Johané
Lekkeslaap.co.za's reply17 Sept 2024, 13:54
Official
Dear Annarie,
Thank you for taking my call. We are truly sorry for your experience and that the host had to cancel your booking. We did not anticipate this happening, and we will be sure to address the situation accordingly. As discussed, we are doing everything in our power to rectify the situation and will be in contact with you.
Kind regards,
Johané
Thank you for taking my call. We are truly sorry for your experience and that the host had to cancel your booking. We did not anticipate this happening, and we will be sure to address the situation accordingly. As discussed, we are doing everything in our power to rectify the situation and will be in contact with you.
Kind regards,
Johané