cK
chris K
1 reviews | Active since Jul 2020
06 May 2024, 08:39
Lekkerslaap false advertising!
The price advertised on their website is not the price you pay. After I called to complain, the lady was very nonchalant and frankly did not care. I even said I was going to give them a poor review and she told me I am more than welcome. I will not use them again and warn others to be careful of what you pay vs. what they advertise.
To The Evening Star Guesthouse in Bloemfontein, thank you, this is no reflection on the accommodation only Lekkerslaap.
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Replies (1)Lekkeslaap.co.za's replyOfficial
06 May 2024, 10:51Dear Chris,
Thank you for taking my call earlier. We are proud of the level of service we deliver, and I am sorry that we fell short in this instance. Please be assured that this is being addressed internally.
I have sent you an email to try and remedy the situation, and I trust that your future experiences with us will be positive and enjoyable.
Best regards,
Johané
Thank you for taking my call earlier. We are proud of the level of service we deliver, and I am sorry that we fell short in this instance. Please be assured that this is being addressed internally.
I have sent you an email to try and remedy the situation, and I trust that your future experiences with us will be positive and enjoyable.
Best regards,
Johané
Lekkeslaap.co.za's reply06 May 2024, 10:51
Official
Dear Chris,
Thank you for taking my call earlier. We are proud of the level of service we deliver, and I am sorry that we fell short in this instance. Please be assured that this is being addressed internally.
I have sent you an email to try and remedy the situation, and I trust that your future experiences with us will be positive and enjoyable.
Best regards,
Johané
Thank you for taking my call earlier. We are proud of the level of service we deliver, and I am sorry that we fell short in this instance. Please be assured that this is being addressed internally.
I have sent you an email to try and remedy the situation, and I trust that your future experiences with us will be positive and enjoyable.
Best regards,
Johané
