Horrible experience with no compensation

Goodday

I booked two rooms for myself and my husband and two of our staff members. The one room was a king suit and the other one next to us was the queen suit. My staff member took a shower and the place flooded which included her cloths. The bed we slept in made sounds. This is after we explained it to the manager and no one even compensated us as the staff could not use the shower at all. According to them it has done this for the last three days. I paid for these two rooms but had the worse experience as I normally use lekker slaap. I spoke t an agent of lekker slaap Morne and has since not heard anything yet. I am high appalled and furious as this staff member could not sleep in her pajamas or even had cloths for the next day as it was soaking wet from the flood. She has also lost her granny the same day which is also why we took her out to help with emotional turmoil.

Horrible experience with no apologies or compensation