EG
Ester G
1 reviews | Active since Jul 2018
28 Jan 2026, 10:15
GREAT AGENTS
I try to use Lekkeslaap most of the time. I booked an apartment for one of our colleagues and our HO did the EFT, but they failed to send the POP directly from the bank to Lekkeslaap, so Lekkeslaap could not open the POP that was scanned in and mailed to them. After a few mails back and forth, they eventually managed to open the scanned document and approve the transaction. During the whole process, Lekkeslaap agent Meagan stayed in contact with me, even when I said that we will have to cancel and look for something else.
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Replies (1)Lekkeslaap.co.za's replyOfficial
28 Jan 2026, 12:00Dear Ester,
Thank you for your feedback. We apologise for the inconvenience experienced during the payment process and appreciate your patience while this was resolved. We’re pleased to hear that our agent remained in contact and provided support throughout. We value your feedback and look forward to assisting you again in the future.
Kind regards,
Johané
Thank you for your feedback. We apologise for the inconvenience experienced during the payment process and appreciate your patience while this was resolved. We’re pleased to hear that our agent remained in contact and provided support throughout. We value your feedback and look forward to assisting you again in the future.
Kind regards,
Johané
Lekkeslaap.co.za's reply28 Jan 2026, 12:00
Official
Dear Ester,
Thank you for your feedback. We apologise for the inconvenience experienced during the payment process and appreciate your patience while this was resolved. We’re pleased to hear that our agent remained in contact and provided support throughout. We value your feedback and look forward to assisting you again in the future.
Kind regards,
Johané
Thank you for your feedback. We apologise for the inconvenience experienced during the payment process and appreciate your patience while this was resolved. We’re pleased to hear that our agent remained in contact and provided support throughout. We value your feedback and look forward to assisting you again in the future.
Kind regards,
Johané
