sW
shaun W
1 reviews | Active since Dec 2023
31 Aug 2026, 13:01
Extremely disappointed
We Were very disappointed after booking 4 month's in advance for our accommodation at Weskusvuur Saldanha ,then 2 days before we had to leave the host say he double booked which i don't believe...and couldn't give any proof that the other people booked before us ,he just gave it to them never mind that we booked months in advance and we were forced to get last minute accommodation that was 20min further away then where we were meant to be .So unprofessional and disheartening. If you booking on lekkerslaap avoid Weskusvuur Saldanha accommodation .
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Lekkeslaap.co.za's replyOfficial
31 Aug 2026, 14:19Dear Shaun and Jill,
Thank you for taking the time to share your feedback. We are terribly sorry for your experience and that your host double-booked your stay. This is certainly not the experience we want for our guests, and we deeply regret that this happened.
Please be assured that we are investigating the matter and have tried to make contact with you directly to discuss it. We will be in touch again soon to talk through your feedback.
Warmest regards,
Johané
Lekkeslaap.co.za's reply31 Aug 2026, 14:19
Official
Dear Shaun and Jill,
Thank you for taking the time to share your feedback. We are terribly sorry for your experience and that your host double-booked your stay. This is certainly not the experience we want for our guests, and we deeply regret that this happened.
Please be assured that we are investigating the matter and have tried to make contact with you directly to discuss it. We will be in touch again soon to talk through your feedback.
Warmest regards,
Johané