Excellent service from Lekkeslaap

Being the host of an establishment since 2018 is not an easy task but when you work with agents like Lekkeslaap/Travelground you know you are in good hands. It has been hectic for tourism since Covid arrived and during uncertain lockdown times, you could always get hold of an agent at Lekkeslaap to assist with your bookings. They are always friendly, ready to help and are able to sort majority of the issues out immediately. Rarely does it have to go further up the ladder which I like. It shows that because of the training they have had, your issues can get solved on the spot. One thing that I really appreciate is that if a booking does not go through on my Nightsbridge calendar an agent will call me and ask if I have made the booking manually. This ensures that no guests arrive unexpectedly without a booking - that's what I call good service. Lekkeslaap do their best for establishments, including offering to keep the payment until 1 week before the guests arrival or you can opt to have it paid immediately. They are very reliable at making payments and do it quickly and efficiently. I can't name all the people I have spoken to in the past but I would like to say to the whole team a big thank you for being there for us especially in times of crisis (Covid/Beach Closures/KZN Looting & Rioting/KZN Floods) and for all the care and great service you provide.

Thank you!