CO
Christelle O
1 reviews | Active since Mar 2014
13 Sept 2019, 09:30
Excellent service from Junior at LekkeSlaap
Best ever experience with them, especially Junior who is one of their call center guys. He went out of his way to assist me with a problem, with a booking that we made and we got the most terrible service from the specific lodge, but Junior really take the next step and even helped me to get some of my money paid back to me
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Lekkeslaap.co.za's replyOfficial
13 Sept 2019, 09:46Hi Christelle
Thank you so much for taking the time to send us this wonderful feedback, I'll be sure to pass it along to Junior as well. We do apologise for the initial experience you had at the lodge. I'll also follow up from my side to ensure everything is done to prevent this type of experience in future.
Kind Regards
Jurgens
Thank you so much for taking the time to send us this wonderful feedback, I'll be sure to pass it along to Junior as well. We do apologise for the initial experience you had at the lodge. I'll also follow up from my side to ensure everything is done to prevent this type of experience in future.
Kind Regards
Jurgens
Lekkeslaap.co.za's reply13 Sept 2019, 09:46
Official
Hi Christelle
Thank you so much for taking the time to send us this wonderful feedback, I'll be sure to pass it along to Junior as well. We do apologise for the initial experience you had at the lodge. I'll also follow up from my side to ensure everything is done to prevent this type of experience in future.
Kind Regards
Jurgens
Thank you so much for taking the time to send us this wonderful feedback, I'll be sure to pass it along to Junior as well. We do apologise for the initial experience you had at the lodge. I'll also follow up from my side to ensure everything is done to prevent this type of experience in future.
Kind Regards
Jurgens