TM
Thomas M

1 reviews | Active since Nov 2021

15 Nov 2021, 13:34

Booking experience

Worst booking experience ever! All the properties listed on their site are not available though their site says "available" Tried booking those "available" places in cape town but when an inquiry is sent to Lekkeslaap its automatically rejected after waiting 24 hours!!!!. Tried this on countless properties and the same thing happened, emailed support staff and no response. I ended up going to Booking.com- its way better than Lekke Slaap!

0
Replies (3)
Lekkeslaap.co.za
Lekkeslaap.co.za's reply15 Nov 2021, 13:53
Official
Hi Thomas

Thank you for reaching out to us.

I see that you have made many enquiries and all came back as unavailable. I've discussed this with your agent and he will be giving you a call back in the next few minutes.

Kind Regards
Jurgens

TM
Thomas M's update15 Nov 2021, 14:01
Reviewer Update
Thank you for your reply, no need for calls i have booked my trip with Booking.com, simply clicked a few buttons and its already confirmed! After wasting so many days with you guys and asking other people to do the same and they still got rejected!
Lekkeslaap.co.za
Lekkeslaap.co.za's reply22 Nov 2021, 07:23
Official
Hi Thomas

As discussed with your agent, we have removed some of the properties that didn't have updated calendars and will continue to improve our availability system. 

Kind Regards 
Jurgens