Avoid like the Plague

Not happy we are from the UK 🇬🇧 was coming over as a group of 10 people we booked in advance with lekkerslaap but due to Covid South Africa 🇿🇦 is on a red list so we had to cancel our whole holiday so that was devastating for us all so I sent an email asking to cancel and for a refund to hear they only now want to pay only half back what is a joke it’s not like we cancelled last minute we cancelled three months. And it’s an international restriction not our fault really