Avoid LekkeSlaap – Unreliable Bookings & Poor Support

I'm extremely frustrated with LekkeSlaap. Every time I book, I face double bookings and unhelpful assistance. The first time, after an 8-hour drive, we arrived to find our room occupied by the host’s family. We had to wait hours while they were removed and the rooms prepped, and the host even tried to downgrade us to cheaper rooms. LekkeSlaap was involved but took no real responsibility—no apology, no real effort to fix the situation. Against my better judgment, I had to book through them again. Sure enough, three hours after confirmation, I got a call saying the host was furious the booking was approved. This was for seven people—an expensive stay. They made a half-hearted attempt to find alternatives, but nothing was actually available, and I was left to sort it out myself. To top it off, they canceled my booking and initially refunded only half. After chasing them, I was told the full amount was refunded, but I had to check with my bank. Meanwhile, I had to go into overdraft to secure last-minute accommodation. LekkeSlaap was involved in resolving these issues, but their support was reluctant, slow, and completely lacking accountability. I won’t be using them again.