PO
Pikkewyn O

1 reviews | Active since Apr 2024

07 Apr 2024, 12:51

Accommodation dates not available as advertised on Lekkerslaap

Lekkerslaap indicated availability on their website for our selected dates, only for us to be informed a day later that the accommodation is not available.

This is unfortunately not the first time that this has happened when attempting to book accommodation through Lekkerslaap

0
Replies (2)
Lekkeslaap.co.za
Lekkeslaap.co.za's reply07 Apr 2024, 18:45
Official
Dear Pikkewyn,

Thank you for reaching out to us. I am sorry to hear that your recent encounter using our site was not what you expected. We have tried making contact with you to assist, but we have been unable to reach you. 

We have an instant booking filter option on our site, which allows you to see real-time availability and book instantly. We also offer the enquiry option as we have unique properties that only choose to list with us and don't accommodate this option, and therefore you need to submit an enquiry and await the host's response for availability. All quotes are subject to availability and can be booked out fast, especially during busier seasons, but you are welcome to contact one of our friendly agents to assist if you have a specific property in mind and want to make special arrangements; they are on duty until midnight to assist.
Thank you again for your feedback. I trust that your next experience will be a good one. 
Kind Regards,
Johané
PO
Pikkewyn O's update07 Apr 2024, 19:10
Reviewer Update
Thank you for your kind reply