RB
RealDeal B
1 reviews | Active since Nov 2023
17 Dec 2023, 15:18
Accommodation @ Spring Tide Inn B&B, Cape Town
my stay (11 Dec2023 - 15 Dec2023) fell short of expectations at Spring Tide Inn B&B, with cleanliness issues, undisclosed fees (admin fees, stain fees, etc.), and an overall disappointing experience, more especially with the lady (Chane) who was assisting to resolve this issue. Please sort out this issue in for the sake of Lekkeslaap agency
Helpful (0)
Replies (3)0
Replies (3)
Lekkeslaap.co.za's replyOfficial
18 Dec 2023, 06:46Dear Mr. Lebotse,
Thank you for taking my call. As discussed, we are pleased that we could resolve this discrepancy. We are also addressing the complaints with the host to ensure that there is no confusion in the future
Kind regards,
Johané
Thank you for taking my call. As discussed, we are pleased that we could resolve this discrepancy. We are also addressing the complaints with the host to ensure that there is no confusion in the future
Kind regards,
Johané
Lekkeslaap.co.za's reply18 Dec 2023, 06:46
Official
Dear Mr. Lebotse,
Thank you for taking my call. As discussed, we are pleased that we could resolve this discrepancy. We are also addressing the complaints with the host to ensure that there is no confusion in the future
Kind regards,
Johané
Thank you for taking my call. As discussed, we are pleased that we could resolve this discrepancy. We are also addressing the complaints with the host to ensure that there is no confusion in the future
Kind regards,
Johané
Lekkeslaap.co.za's replyOfficial
18 Dec 2023, 08:26Dear Mr. Lebotse,
Thank you for taking my call. As discussed, we are pleased that we could resolve this discrepancy. We are also addressing the complaints with the host to ensure that there is no confusion in the future
Kind regards,
Johané
Thank you for taking my call. As discussed, we are pleased that we could resolve this discrepancy. We are also addressing the complaints with the host to ensure that there is no confusion in the future
Kind regards,
Johané
Lekkeslaap.co.za's reply18 Dec 2023, 08:26
Official
Dear Mr. Lebotse,
Thank you for taking my call. As discussed, we are pleased that we could resolve this discrepancy. We are also addressing the complaints with the host to ensure that there is no confusion in the future
Kind regards,
Johané
Thank you for taking my call. As discussed, we are pleased that we could resolve this discrepancy. We are also addressing the complaints with the host to ensure that there is no confusion in the future
Kind regards,
Johané
RB
RealDeal B's updateReviewer Update
18 Dec 2023, 16:51 Good day LekkeSlaap
I am delighted with the swift resolution and the understanding demonstrated throughout the process. It reassures me of the exceptional service and support your establishment offers to its patrons.
Thank you once again for your understanding and for addressing this matter promptly. I look forward to continuing our positive relationship and experiencing more of the excellent service your establishment provides.
I hope you find the above in order.
Regards,DP Lebotse
I am delighted with the swift resolution and the understanding demonstrated throughout the process. It reassures me of the exceptional service and support your establishment offers to its patrons.
Thank you once again for your understanding and for addressing this matter promptly. I look forward to continuing our positive relationship and experiencing more of the excellent service your establishment provides.
I hope you find the above in order.
Regards,DP Lebotse
RB
RealDeal B's update18 Dec 2023, 16:51
Reviewer Update
Good day LekkeSlaap
I am delighted with the swift resolution and the understanding demonstrated throughout the process. It reassures me of the exceptional service and support your establishment offers to its patrons.
Thank you once again for your understanding and for addressing this matter promptly. I look forward to continuing our positive relationship and experiencing more of the excellent service your establishment provides.
I hope you find the above in order.
Regards,DP Lebotse
I am delighted with the swift resolution and the understanding demonstrated throughout the process. It reassures me of the exceptional service and support your establishment offers to its patrons.
Thank you once again for your understanding and for addressing this matter promptly. I look forward to continuing our positive relationship and experiencing more of the excellent service your establishment provides.
I hope you find the above in order.
Regards,DP Lebotse