Absolutely appalling

I would give them a zero if I could. Marketing accommodation like Melsetters in Bloemfontein. There was no water for the entire time that I was there and after driving for 5hrs. I could not shower until I arrived in Beaufort West the following day. The, rooms smelt like smoke, there were teenage guests who made a big racket until late at night and I found dog excrements in my room. Above that, there was no electricity and the owners/managers did not even offer a flask of boiling water to make a cup of tea. If people want to be in the hospitality industry they must invest in the basics such as providing power and above all, water if they want to charge almost R700 per night. I sent them feedback and nobody has had the decency to call me or offer me a refund. Shocking!!