DP
Daphne P

1 reviews | Active since Aug 2019

15 Aug 2019, 10:03

very unhappy customer

I agree with everyone who says do not fall into the trap of signing with LPA. I'm currently a member of QVC, I was convinced to sign up with LPA and told all the nice thinks about it. I have 70 point with QVC from next year which is more than what LPA is giving me. when I tried to cancel with them and told them that I want to go back to QVC since I have paid for all my point they are now telling me I cant, I have signed a 15year contract. I am now starting a new contract for 15 year. I tried explaining to them that I am currently on contract not permanent employed and its safe for me to stay with QVC than starting a new contract which by the way its only starting end of August. I feel like the consultant gave me a raw deal. he should have considered the fact that, I don't owe any points money and I have more than what they are offering me at the moment. They never give you time to think through your options, you are requested to sign the contract the same day. when I went back home I thought about it and I realized that I really fell into a big trap and I'm really regretting it.

0
Replies (1)
Leisure Portfolio Association
Leisure Portfolio Association's reply15 Aug 2019, 11:36
Official
Good day Daphne,

Thank you. As discussed with your agent today, you agreed to the monthly instalments when signing your agreement. We are however investigating to see what we can do to assist with an amicable solution.

You can expect a call from us soon with options.

Kind regards
LPA team