1 reviews | Active since Dec 2010
Useless accounts department and systems
<p>On the 30th of September (which was Friday) LPA added the yearly association fee to my account. This morning 8 o clock I got an SMS from a collections company telling my that my account is in arrears and that I need to contact them.</p> <p>Even though I have a monthly debit order arrangement and even though they only added the amount on Friday.</p> <p>And of course the number they provided to call to sort this out stays unanswered the whole day.</p>
Good day Mrs Slabbert,
We confirm receipt of your complaint, the contents of which have been noted.
Please be advised that we are currently investigating your complaint and will revert back to you soonest.
Kind regards
LPA team
Good day Mrs Slabbert,
We confirm receipt of your complaint, the contents of which have been noted.
Please be advised that we are currently investigating your complaint and will revert back to you soonest.
Kind regards
LPA team
Dear Mrs Slabbert,
We confirm that a LPA consultant has been in contact with you and that your query has successfully been resolved.
Please feel free to close this query and rate the service you received today.
Kind regards,
LPA team
Dear Mrs Slabbert,
We confirm that a LPA consultant has been in contact with you and that your query has successfully been resolved.
Please feel free to close this query and rate the service you received today.
Kind regards,
LPA team