MW
Marius W
1 reviews | Active since Oct 2018
28 Feb 2020, 16:46
********* behavior from Leisure Portfolio Association
Hi I got a SMS yesterday stating "Your account is in arrears. Contact us urgently to avoid losing your upcoming holiday" Just called them now, was requested to do the payment which I did and was now told that I forfeited the week????They also added R552 onto my account AFTER I confirmed the correct amount with them..... So they are renting my unit out and I am getting no income from them and forfeited the week, guys this NOT ON.........highly unprofessional
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Replies (2)
Leisure Portfolio Association's replyOfficial
28 Feb 2020, 19:59Good day Marius,
Kindly contact us on *** so we can look into this matter. You will need to provide the specialist with your member number so we can see how we can assist. There must be a reasonable explanation for this, but I'm sure we can assist with an alternative booking option.
LPA team
Kindly contact us on *** so we can look into this matter. You will need to provide the specialist with your member number so we can see how we can assist. There must be a reasonable explanation for this, but I'm sure we can assist with an alternative booking option.
LPA team
Leisure Portfolio Association's reply28 Feb 2020, 19:59
Official
Good day Marius,
Kindly contact us on *** so we can look into this matter. You will need to provide the specialist with your member number so we can see how we can assist. There must be a reasonable explanation for this, but I'm sure we can assist with an alternative booking option.
LPA team
Kindly contact us on *** so we can look into this matter. You will need to provide the specialist with your member number so we can see how we can assist. There must be a reasonable explanation for this, but I'm sure we can assist with an alternative booking option.
LPA team
Leisure Portfolio Association's replyOfficial
02 Mar 2020, 17:14Good day,
Seems HelloPeter blocks out any contact details given through on this platform. Kindly search for Leisure Portfolio Association on Google and use that number to contact our call centre. Our records do however show you are in contact with a specialist.
Kind regards
LPA team
Seems HelloPeter blocks out any contact details given through on this platform. Kindly search for Leisure Portfolio Association on Google and use that number to contact our call centre. Our records do however show you are in contact with a specialist.
Kind regards
LPA team
Leisure Portfolio Association's reply02 Mar 2020, 17:14
Official
Good day,
Seems HelloPeter blocks out any contact details given through on this platform. Kindly search for Leisure Portfolio Association on Google and use that number to contact our call centre. Our records do however show you are in contact with a specialist.
Kind regards
LPA team
Seems HelloPeter blocks out any contact details given through on this platform. Kindly search for Leisure Portfolio Association on Google and use that number to contact our call centre. Our records do however show you are in contact with a specialist.
Kind regards
LPA team