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I am Extremely upset with the Service at Leisure Portfolio.It does not seem as if we are ever going to get availability, and nobody seems interested in assisting because we have paid for everything already, We are the losers and this why they could not care less. I will stress the fact that the sales person FROM LEISURE PORTFOLIO convinced us to trade in our QVC points for the unit at Crystal Springs, we were told that we can bank the units with RCI or DAELIVE and there will always be availability. This was the worse misktake we made. We are told that we on the waiting list (more than 3 months now) but we will forfeit our points if we do not take our holiday before the 31st January. They do not even take the "Lockdown" into consideration. This is how unsympathetic they are