Refusal to cancel my membership

Good day ,

I have also been receiving calls from LPA and eventually agreed to go to their office as they promised that I go fetch a complimentary free voucher, I was then told I cannot receive the voucher until I sit out their presentation and I was eventually cornered to take up one of their packages, I paid for 2-3 months and also paid for that free voucher, unfortunately I lost my job and I got a call that I have not made payment and that I must call their office, when I do, I was told that I cannot cancel the policy and they tried arranging payment and even offered I commit to R230 and I told them I will not be able to afford then the lady told me she will leave the policy active as she cannot cancel, unfortunately it is business she said. I definitely want to escalate this as this is exploitation of consumers, I have not even used any of their services and have paid about R4000 already which I understand that I will forfeit and I'm ok with it however I cannot continue making payments and I'm told I cannot cancel.

I cannot afford to pay so why are you forcing me especially if I never even benefitted from any of your services?? this goes against the consumer act of Treating Clients Fairly and needs to be regulated.