1 reviews | Active since Dec 2010
Refusal of compensation
<p>Leisure Portfolio Association changed their system and automatically debited the bank account on the 30th of the months of March and May instead of the 31st. Due to insufficient funds bank charges were incurred.</p> <p>The last communication (email) was sent on 13 July 2017 and to this date no response of feedback has been received.</p> <p>Due to the delay in response and the account being in arrears, the due date to exchange the holiday week lapsed and opted to exchange the week for less points.</p>
Good day,
We confirm receipt of your complaint, the contents of which have been noted.
Please be advised that we are currently investigating your complaint and will revert back to you soonest.
Kind Regards,
The LPA team
Good day,
We confirm receipt of your complaint, the contents of which have been noted.
Please be advised that we are currently investigating your complaint and will revert back to you soonest.
Kind Regards,
The LPA team
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We confirm that a LPA consultant has been in contact with you and that your query has been successfully resolved.
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Kind regards
The LPA team
Good day,
We confirm that a LPA consultant has been in contact with you and that your query has been successfully resolved.
Please feel free to close this query and rate the service you have received today.
Kind regards
The LPA team