More lies from LPA

last year in November we went to Ngwenya lodge and Winchester Maketing called us. not interested into buying as the deal didnt suit us. D Erasmus told us and convinced us that we were doing the right thing. we are with QVC and they are ******* according to him. Jose who is 70 years old was convinced by him to buy. D Erasmus would let us leave until we bought. he and his manager told us that we would be better off buying a week at Ngwenya lodge. We were told that we would be paying LPA only and until now we are also paying QVC. LPA according to them is cheaper. Why are we paying 2 entities? sent a letter twice to LPA, they dont bother to reply. spoke to Barend from LPA who told me that we signed a document, therefore they are not in the wrong because we signed a document. LPA does not have to sort out anything even though we arent happy. they behave like a bunch of ******, to us they are ******. nothing has been sorted out. we want out of this deal, but the document is signed. its all legal according to them. this is mental abuse, we are unhappy and they just continue charging us and not dealing with the matter. their system spits out a ref number for what? disgusting how people just are so *******!!! now weeks later they publish that the problem has been resolved! 19/2/18 they publish again that the problem has been resolved. the consultant called to get another form signed. we dont want anything to do with LPA! they dont address problems and take advantage of old people, cancel this ******* that you sold us! how can this be legal when mental abuse is being used to sell? buy, buy buy QVC is useless. use of automated replies that dont take care of anything! we could go to 3 bedroom timeshares per year! i dont know where we will be going without paying extra, pay for bookings, pay for going to gold crown resorts, pay pay, pay. at the age of 70? how is this cheaper? i said my husband is old, retired, are you sure that this is cheaper? answer "this is definitely cheaper, you are doing the right thing". how can that be now that we discovered that we have to pay so much. this is ********! and to cancel we have to pay R29K???? this is how you get your clients to shut up! is there a real person at LPA or just robots? PLEASE note my email dated 15/12/17-THERE WAS NEVER A REPLY! sent and resent, nobody contacts us. it is February already, 2 months passed. they did nothing! Dear Sirs I got hold of Barend on 12 December 2017 because we have queries regarding the new contract. Query number 1-We bought a fixed timeshare as explained by Barend. We had discussed with the sales person of Winchester Marketing that we want to go away twice a year. This can only happen if we bank our week. Barend explained that. Query number 2-The sales person intimated that QVC is expensive and that moving to LPA would be cheaper. He was very convincing, showed us a lot of stuff on the website. Still one question remains, will there be availability and decent accommodation. I only understood properly after Barend explained. But the problem is that if we use the fixed week we only go away on holiday once a year and pay for the second holiday. This is a problem. We never complained about QVC. Query number 3-After a long discussion with Barend I asked if we were now going to pay LPA and QVC. Has QVC been cancelled? We cannot afford to pay for two timeshares. On 12 December Barend told me that he would find out if my QVC timeshare has been cancelled and he promised to call back. I have not heard from him and today is the 15th. Query number 4-I asked Barend if this agreement can be cancelled considering the messy way in which it has been done, not well explained, messy accounting, misleading savings by moving to LPA considering that we have to pay for a second holiday if we don’t bank. Query number 5-Barend told me that we had 5 days to think and cancel. Nobody told us that. This sales person is useless. I asked Bared how to cancel and he told me that we have to pay a cancellation fee of R29K. Are you people sick and the business of *****ing? A binding agreement, the client doesn’t have rights and only a few weeks, not months, have passed since. Do you want to give yourselves a bad name? Query number 5-This still remains a mystery. Am I going to pay QVC and LPA? Are your consultants, sales people and accounts people so useless that they don’t reply, don’t explain and don’t care? You are conducting business in a very suspicious manner and we are now under the belief that we are dealing with ******. Please cancel. We would like to go back to QVC. Kind regards