Lpa Traitors

Item: Leisure Portfolio Association
Rating: 1
Author: Mahlogonolo S

I requested a refund 6 weeks ago even today I'm still waiting for my refund money, when i call them they give me excuses, and they can't find me on the system, I explained that I did fill in the refund form how can they not see what I've paid, I even went to the branch in atterbury to fill in the form but it seems like they just ignored my request. I need my money, this is not how you should treat your clients.

Helpful (0)

Replies (2)

Leisure Portfolio Association's replyOfficial

02 Sept 2019, 08:34

Good day,

Kindly advise who you are corresponding with so we can see what the delay is.

Please call our head office on *** so we can assist swiftly. Seems you are dealing with a sales team.

Kind regards
LPA team

Leisure Portfolio Association's reply02 Sept 2019, 08:34

Official

Leisure Portfolio Association's replyOfficial

11 Apr 2020, 11:43

Good day,

Hope all is well.

Please advise if you were assisted and if this matter is resolved so that we may close the query on our side.

Thank you.

Kind regards,
LPA Team

Leisure Portfolio Association's reply11 Apr 2020, 11:43

Official

Good day,

Hope all is well.

Please advise if you were assisted and if this matter is resolved so that we may close the query on our side.

Thank you.

Kind regards,
LPA Team