1 reviews | Active since Feb 2018
LPA Takes its Clients For Granted once you sign the Contract
This is a Company prepared to trap people into a contract which you cannot come out from. Once you signed and then you need assistance, they just promise to contact you and they dont.
I signed a contract with LPA in March 2018. I was given a 7 days Voucher which expires in a year. Now is November and every-time I ask for assistance to register the Voucher they keep on saying "a Consultant from one year Gift will contact me regarding a Voucher or else ask me to send the Picture of the Voucher, state where I received it and my contact numbers. The same response I got from Cherlize Botha, Angelique Klopper and also from another Consultant named Victor. (one of the reference is ********** )
Secondly money is debited from my account by LPA . when I wrote inquiry email, Victor responded that two Accounts are on each Portfolio. which means two debit orders. he sent to me a contract I signed which I had already. There is no where it states that three debit orders are to be processed. Then I wrote back to him two times since 24 October and no response at all from him or any other LPA Consultant. This is so frustrating and when I tried to get out of this contract I was told I should pay about R16000 for services I never used. I Paid the Portfolio fees for this year and monthly payments and I have not even used my week.
Thank you for your enquiry, the contents of which have been noted.
We apologise for any inconvenience you feel you may have experienced. One of our agents will be in touch with you shortly.
The voucher department is currently open. Please feel free to contact them should you still require assistance. A request has however been sent to them in the meantime for a response and assistance.
Kind regards
LPA team
Thank you for your enquiry, the contents of which have been noted.
We apologise for any inconvenience you feel you may have experienced. One of our agents will be in touch with you shortly.
The voucher department is currently open. Please feel free to contact them should you still require assistance. A request has however been sent to them in the meantime for a response and assistance.
Kind regards
LPA team
