KB
K B

1 reviews | Active since Dec 2011

07 Apr 2020, 11:18

LPA DECEIT

I exchanged my MDC membership for one week timeshare at Ngwenya Lodge with LPA only to find out after paying a deposit that it was not timeshare but the right to use a week per year for ever. LPA are masters of deceit. I would like to cancel my contract with LPA and revert back to MDC

0
Replies (9)
Leisure Portfolio Association
Leisure Portfolio Association's reply07 Apr 2020, 11:28
Official
Good day, you are mistaken. Please give us a call on *** so we can better explain the product to you. Seems you don't quite understand the benefits you have with your week. You may bank your week in exchange for tokens to use when and where you please, provided its available on the system. 
KB
K B's update07 Apr 2020, 11:39
Reviewer Update
Obviously you did not read my complaint. First read it and then only get back to me with a way to cancel the LPA contract and go back to MDC

Leisure Portfolio Association
Leisure Portfolio Association's reply07 Apr 2020, 12:22
Official
Should you wish to proceed to cancel your agreement kindly refer to your termination clause in your agreement. You would have initialled next to the clause showing you have read and understood the terms of cancelling. Kindly follow the correct channel and procedure for assistance. Kind regards
KB
K B's update07 Apr 2020, 12:36
Reviewer Update
Please provide number of the paragraph as I do not see such a clause in the policy

Leisure Portfolio Association
Leisure Portfolio Association's reply07 Apr 2020, 12:59
Official
Kindly contact our call centre on ***, one of the specialist will assist you accordingly.
KB
K B's update07 Apr 2020, 13:12
Reviewer Update
what is the call centre number? *********** does not help
Leisure Portfolio Association
Leisure Portfolio Association's reply07 Apr 2020, 13:48
Official
Seems Hello Peter is blocking you from seeing the number. The stars were clearly not sent from our side. But we would still like to point you in the right direction. 

Kindly Google Leisure Portfolio Association and see our contact number displayed on the right side of your screen.

Regards
LPA Team
KB
K B's update07 Apr 2020, 15:55
Reviewer Update
I do not have access to your site www.leisureportfolio.co.za

Leisure Portfolio Association
Leisure Portfolio Association's reply07 Apr 2020, 17:34
Official
No, simply go onto Google (the website). Type in Leisure Portfolio Associate. Our details will be displayed on the right. Lines are open from 8-4pm
If you want to log into your account, go to www.leisureportfolio.co.za and click on member login. If you forgot your password, click on forgot password.