Leisure Portfolio Association

this company is quick to let you know when your account is in arrears. But the moment the client has a problem, there are different agents the client have to talk to. I have been a client of LPA since they took Over QVC. We paid our account on debit order on the first of each month. Unfortunately my husband passed away on 25 July 2021 due to Covid. So all the assets was put into a late estate. The death was recording in newspapers and all debtors were invited to request their funds that was still owed by my husband. LPA did not put in a request for funds outstanding. Now I have problems with payments. We paid in Total over R7950.74 into LPA account. I keep getting statements that does not correlate with each other. Ons statement says I owe R336. 80. Another statement show I owe R1204.08. I am so tired of all this and I have spoken on numerous occasions to agents Monika and Nicolas, agents of LPA regarding my problem. Still I cant get an estimate of the fees of 2022. What must I do to end this problem ALTA DE BEER ***