JM
Joanne M

1 reviews | Active since Jul 2016

14 Jul 2016, 13:46

Just rude and lies all the time

<p>I reicieved a call from a ********** 782 number with the most rudest lady ever. </p> <p>She tried to tell me about a new system thatt the upgraded to because they went to court, </p> <p>However they will only assist me and infom me more about this system if i come to thier offices. </p> <p>I asked to speak to a team leader or a manager she tells me i cant and i cant always get what i want the way i want it. I told her if she doesnt want me speak to anyone i will log a complain on hello peter because there seems to always be a respond this way and he dropped the phone in my ear, what a joke this people are. </p> <p>So you have a new system. </p> <p>What is this new system?</p> <p>why only after you been taken to court you try to upgrade your system?</p> <p>If this is a system to improve your services, why not just improve it, do not tell me to change what i have, you change you back and to improve customer service. </p> <p> </p>

0
Replies (1)
Leisure Portfolio Association
Leisure Portfolio Association's reply15 Jul 2016, 10:02
Official

We confirm receipt of your complaint, the contents of which has been duly noted.

Please be advised that we tried to contact you on both Mr & Mrs cell numbers this morning but both went onto voice mail.

We are investigating this matter and will revert back to you as soon as possible.

Kind regards
The QVC Team