VH
Vukile H

1 reviews | Active since Sept 2019

11 Feb 2020, 22:07

It's a **** and ********* business practice

This is a ****, if you are considering buying a timeshare from these people rather save your money or do something else with it. These guys sold me a timeshare and they did not put some of the clauses on the contract. When I ask about the cancelation clause they tell me it's not on the contract I signed but it's on their website. I mean how can the cancelation clause not be part of the agreement?. They wanted to charge me a cancelation fee of approximately R55000 which is the same amount as the principal debt or purchase price. After raising the matter with various consumer rights organisations they came back with R12 000 cancelation fee. I never used this timeshare, not even once. Already I had paid them lots of money for levies and principal repayment. I couldn't use this timeshare because they always Imposed inconvinience arrangement fo me to use my timeshare. One of the unfair condition which they told me only when I wanted to book is that I must book my timeshare or sell it way before the time. I couldn't do that because my job does not allow me to do that. I then canceled and they ignored my cancelation after telling me I must pay R55k to cancel. They kept charging me.

Fellow Citizen Leisure Portfolio Association is not what they promise and their business practice is *********. It's a ****.

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Replies (6)
Leisure Portfolio Association
Leisure Portfolio Association's reply12 Feb 2020, 08:04
Official
Good day
You entered into a fixed term credit agreement. Shortly after you fell into arrears. You want to exit without any penalty charge which is unreasonable. LPA has tried for months to assist with reduced cancellation fees and retention options. Kindly respond to our emails so we can close this.
VH
Vukile H's update12 Feb 2020, 08:51
Reviewer Update
You continue with what you do best. Why lying. This company is a **** and I am sure even people working for it are trained to be ********* and rob unaware citizens. Cant you find a ethical way to make money. Why ******** people.

I paid you for two years without getting any benefit. I never used any of your benefits due to unfair conditions you did not disclose when I signed my agreement.

I canceled this thing of yours and continued charging me and billing my account even though you knew I had canceled, why?

A reduced cancelation of R12000. Which clause in the agreement allows you to charge me such high fees to cancel and agreement?

Whu AR first you ask me to pay R55000 to cancel my agreement long time when I notified you of cancellation?

Which email you refering too, coz last email I sent to Natasja Wessels requesting my agreement and a cancelation policy is still not answered. She is a ***** and instead sent me a statement showing cancelation of billing and a R12000 cancelation fee plus another fee charged which I don't know is for what. So expectation is that I pay R13 000 to cancel my agreement without any cancelation clause that I signed and agreed to.

Lastly why would your agreement not include an important clause such as cancelation clause?

You guys are playing games. You will be exposed.
Leisure Portfolio Association
Leisure Portfolio Association's reply12 Feb 2020, 09:25
Official
Your contract may be cancelled when agreed to by both parties (credit agreement). As mentioned we reduced the fees to accommodate you. It was your decision not to go on the holiday you paid for. Kindly contact us so we can explain this in more detail and resolve the matter. 
VH
Vukile H's update12 Feb 2020, 20:59
Reviewer Update
So you mean Leisure Portfolio Association can chose not to cancel a contract or a credit agreement when a person chose to cancel it?. I hope your customers can see this and know that they don't have legal rights on contracts they sign with this ****.

You are a joke and you don't even understand the basic principles of law of contracts. Even when you take a loan from the bank they allow you to cancel and cancelation clause is part of the agreement you sign.

Many people have fell into your **** and you have no shame and your stomach doesnt get enough.

Why you don't answer my question regarding my agreement. Why you don't send it to me.

Hellopeter is just the start, you will be exposed in all platforms and every network. Until you stop this nonsense of robbing people hiding behind business.

Respond to the Consumer Goods and Services Ombud complain as well. I am waiting for your response.


Leisure Portfolio Association
Leisure Portfolio Association's reply13 Feb 2020, 08:16
Official
You contract has been sent to you when you signed up with LPA. Kindly check your inbox. LPA is not a ****, we have thousands of happy clients. You weren't happy with the admin around renting out your week. I don't believe you fully understand you can also deposit your week for tokens. Please call us
Leisure Portfolio Association
Leisure Portfolio Association's reply13 Feb 2020, 08:20
Official
We are sorry if signing up with us has inconvenienced you in any way. We have provided exit option to you, VOASA and the CGSO before. All of which are reasonable. We simply await your response so we can cancel your contract and close the matter.