AB
Alexia B

1 reviews | Active since Sept 2012

10 Mar 2020, 12:38

If bad service was a person, LPA would be that person...

If bad service was a person, LPA would be that person. I wish I could give them less than one star, as they don't even deserve it. I just can't deal with their atrocious service. Whenever I submit an email enquiry, I have to wait weeks for a response, if any at all. Mind you, I have to 1st send follow up upon follow up upon follow up email requests before someone eventually decides to do their job and attend to a query..... Disgusting service, really!!!

And no, don't leave me your number, as I will not spend my airtime to call you! Why can you not just do your jobs, and respond to emails within a timely manner, as befits a service provider?

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Replies (1)
Leisure Portfolio Association
Leisure Portfolio Association's reply12 Mar 2020, 10:03
Official
Good day, Alexia B
Thank you for getting in contact with us. We are sorry for the bad service you feel that you've received. Kindly provide us with your LPA number so that a senior consultant may contact you to resolve the matter.
Thank you.
Kind regards,
The LPA team