I was ****med

They gave me and my partner a voucher , i didn't manage to use it , 3 months later they sent me an invoice of R13000, and the invoice accumulates every month , i don't know what its for because they said its a free voucher And let alone it was not even redeemed, they ****mers, i knew something was off because the physical address was not matching with mine , maybe an internal *****ster or something