Harsh and unprofessional message above all voucher and appointment confirmed without my knowledge

Please note I received messages from this number ±***6 and I only responded once. Please see the series of messages below. I was in great shock to receive a confirmation message through sms and a voucher sent to my email from Tele Group Solutions <***> after such harsh and unprofessional sms I received and never responded... Thursday, 9 June 2022 14h41 ±***6 Good day trust you are well, if you are no longer interested in the voucher kindly advise Thank you I need to know: 1. How was a voucher completed with my formal initials and surname on it without my concern... 2. How was date and time scheduled and confirmed without me getting in touch with them...

Sms' received and 1 sms I sent: Friday, 3 June 2022 10h33 ±***6 One Year Gift is offering you & your family a free fully paid accommodation voucher for one of our beautiful resorts Collect in Bryanston Reply YES for details Tuesday, 7 June 2022 19h34 #mypersonalnumber Yes Wednessday, 8 June 2022 09h27 ±***6 Thank you The voucher can be collected in Bryanston Tuesday to Thursday 12, 2pm, 4pm or 6pm or Friday & Saturday 10am or 12 Which day & time will suitable for you & your partner? Kindly advise Wednesday, 8 June 2022 12h40 ±***6 Good day trust you are well Kindly advise availability for you and your partner regarding the free accommodation voucher collection Thank you Thursday, 9 June 2022 14h41 ±***6 Good day trust you are well, if you are no longer interested in the voucher kindly advise Thank you

Monday, 13 June 2022 11h03 +*** Thank you! Your booking has been made. Ref. BK1-154163 See you soon Lumen Ventis Bryanston on 2022-06-14 And again today, they sent me an email with a voucher as well.