Extremely bad experience

I have only had problems with this company since we joined. We have been so regretful on signing with this company. Of late, I have had numerous problems, with one specific sales person, pushing me to and from, offering me deals that can't be met and lying outright to me. I have taken this further and I am waiting for head office in order to cancel the "new" contract. Nothing yet. I am now going to FAIS to lodge a complaint there. And I know they are going to answer that the matter has been dealt with or that they are currently in communication. The communication part was true, up to the 29th of July, nothing more. And this communication was supposed to be from Head Office. People, if I can advise anyone checking this site before making decisions, don't sign with them.