Disappointed 😞

I was invited to attend the LPA presentation at Centurion The Gate Mall on 26 August 2025, but regrettably, no presentation was delivered due to unspecified reasons. I received a voucher and was informed that the reference number would be sent to me via email the next day, 27 August 2025. However, there was no follow-up communication from them, and after contacting them, I was transferred between different departments. Their head office confirmed that my contact number was incorrectly recorded, which is why I never received the voucher number. They assured me that the issue would be rectified, but I have yet to receive a resolution despite emailing them. The significant expenses I incurred traveling from Soweto to Centurion, only to receive poor service, are frustrating. They requested that I provide 10 names for invitation to the same presentation, but I'm reluctant to do so, given my disappointing experience. Initially, I was interested in joining to acquire a holiday home for my family, but the disappointment has been overwhelming. Can you please assist me in obtaining the voucher number to book my holiday?