DISAPEARING POINTS

I wish I could score minus. During 2019, I've made 2 bookings (for Apr 2020 and May 2020) and paid the R820 each booking fee - which is fine. 17Apr2020, just after SA went into level 5 lockdown, I have to cancel them due to COVID lockdown. The lady I spoke with, when cancelling, ensured me that LPA will reimburse the points I have used (LPA, PLEASE GO INTO YOUR PHONE RECORDS of 17 Apr 2020, but no, it's probably deleted or not recorded!). Despite that promise, LPA let 3870 points expired on 31Jul2020 (still in lockdown) and blamed RCI for that. Phoned RCI in Johannesburg, they immediately know who I am according to my cellphone number, so professional, and told me they don't deal with points from LPA and only make cash bookings. I was so furious when I realised my points were not expired by RCI but by LPA. They **** to me in my face! So yes, I am just another unhappy client of LPA.