NM
NOLUTHANDO M

1 reviews | Active since Feb 2013

30 Jan 2019, 13:44

******!!!!!1111

15K to cancel a contract to a service that i did not use you are are ***** you reap people off it was really too good to be true tell me why must i payed R15000 plus The R5000 you already owe me towards a service i did not use ...I WONT PAY IT i never used any of your services instead i get **** service you so used to taking people monies for nothing you wont take money R15K to cancel a service i did not receive yet you cant even provide a basic service you promise i want my money you owe me pay back my R5000 ,YOU ARE ****** !!!!!

0
Replies (5)
Leisure Portfolio Association
Leisure Portfolio Association's reply30 Jan 2019, 16:12
Official
Good day,

Unfortunately, should you wish to exit your agreement prior to your agreed upon expiry date, there will be an early termination penalty fee. We do however, look for alternative amicable solutions to assist you best with these types of requests, depending on the circumstances behind the request. 

One of our experts will be in touch with you shortly to take you through various other options we can look at to assist with whatever your reasons are for wanting to exit your agreement prematurely.

kind regards
LPA team
NM
NOLUTHANDO M's update30 Jan 2019, 16:35
Reviewer Update
your Expert has contacted me in terms of the refund of the R1250 that i had paid to you , early termination fee for a service i never got from you send me the contract i signed with you the one with my signature on it ...you bridge the contract when you couldn't deliver what you promised me so what would make me still want to stay in business with ****** like you guys,can one of your people email me the contract i signed with you guy with my signature
NM
NOLUTHANDO M's update30 Jan 2019, 16:37
Reviewer Update
and i want that recording that was made during the process that this contract was signed ,,,,,
NM
NOLUTHANDO M's update30 Jan 2019, 16:37
Reviewer Update
and i want that recording that was made during the process that this contract was signed ,,,,,
Leisure Portfolio Association
Leisure Portfolio Association's reply08 Feb 2019, 11:08
Official
Good day,

Thank you for your enquiry.

Please note your voucher and refund on the upgrade fee of your voucher is a separate enquiry to you query you have with LPA and the agreement which you have signed to become a member of the club. The voucher department has honoured your request for a refund.
 
One of our experts will be in touch shortly to help you understand your LPA agreement. Your query will be resolved shortly.

Feel free to deal with our head office directly on *** for speedy assistance. 

Kind regards
LPA team