Contractual Agreement

<p>I am so not happy with the service I am recieving from LPA they are not doing their job I took up a holiday plan last year in may and have been paying all this time only now to be told I havent been paying my Portfolio fee which ended up coming to about R4900. when I enquired last month they told me that ion their system I am in arreas and I must pay that fee before I can book holidays n my account. I was called by one of the agents a guy forgot his name and told me i must pay almost R1100 for for months to cover up that fee that didint get ducted which was supposed to start being deducted from October last year for 6 months.</p> <p> </p> <p>Now I just got deducted R818 for the month of February which I was not even called back to make an arrangement which that guy said he would call me back and he didnt I am not happy with this because when I asked why was this money not going off they telling me they dont know as well and are investigating if they had seen the problem why didnt they contact me.</p> <p> </p> <p>Im considering cancelling the whole thing as the service here is **** its putting me out of budget for this month</p>