Being Failed

LPA Leisure portfolio Association, I had an accident in August, going on vacation in September, my car was a write off, I called explaining my situation nd asked them, if i could get other date. They said it's not possible,but I can sell it to other people, as it's a short notice, you can't plan a vacation in few weeks, it's impossible, I couldn't get anyone to go on such short notice,as we speak am still in hospital nd my vacation was starting today 16/09/2024 to Mpumalanga Crystal Spring till Friday 20/09/2024 ,my money down the drain gone,for something beyond my control😩💔