Bad attitude

Last year my partner and I went to the offices in modderfontein and was assisted by Stuart, at the time we were not interested at taking out any timeshare due to certain reasons, he gave us a voucher, when trying to redeem the voucher it said voucher had already been redeemed and we didn't follow up on it.

Recently I have been contacted by the call centre and I told them that I had been to their offices to listen to presentation, we had been given an invalid voucher and we were not interested. The agent convinced me to go and attend again and apologised for the inconvenience, I told the agent I would get back to her I will speak to my partner, after speaking to my partner we decided to go to the presentation as a lot has changed since last year. When we got to the office we were then referred to Stuart again, we told him it was our 2nd time attending the presentation, he immediately lost interest in assisting us, we had to drag information out of him he went on to say why didn't we just telll the lady at reception that we just came to collect the voucher! We had a lot of questions concerning Crystal Springs and he was very bored answering them. My partner kept on asking question and he got to a point where he snapped and started shouting at us and said "DO NOT WASTE MY TIME PLEASE" the people in the office and looked at us, he then stood up walked away from us saying "DON'T ****EN WASTE MY TIME". My partner and I left the room and found him at reception writing the voucher, never in our lives have we been this disrespect by anyone before, we were both lost for words and couldn't believe our eyes and ears! Such disrespect from someone way older older than us, my partner and I were very serious this time around, we took time off work to bedo belittled in front of people. I AM STILL IN DISBELIEF AT THE LEVEL OF CUSTOMER SERVICE, ABSOLUTELY SHOCKING!!!!