AB
Alexia B

1 reviews | Active since Sept 2012

16 Mar 2020, 11:44

10 days later and still no resolution..

10 days later and still no resolution..

Nobody called me to resolve this issue? Last Email response just said: we will send you the figures once signed off by manager? How hard can it really be? As I do not believe it should take 7 days to respond on email with an estimate figure (close enough estimate)?

There should be a standard guide in how to calculate this? How long do I have to wait again?

LPA13345

0
Replies (2)
Leisure Portfolio Association
Leisure Portfolio Association's reply17 Mar 2020, 11:23
Official
Good day, Alexia B
We apologise for the delay and the inconvenience. Kindly be advised that one of our consultants have sent through the cancellation options to your e-mail address that we have on file. Please advise once received and notify us if you have any further queries. Thank you.
LPA Team
AB
Alexia B's update04 May 2020, 18:58
Reviewer Update
Please stop debiting my account as this was cancelled and cancellation fees paid in full on 17 March 2020