WORST CUSTOMER SERVICE EVER

on Friday, 1 May 2015 I sent to a Legit store in Hatfield to go return something i had bought. When i got to store i was advised that the manger was not available as she had gone out and she was the only one who could authorise on the system, i then told the consultant that its fine in the meantime i will go do a little shopping at pick n pay. i think i came back to the store 30 mins later and this manager was still not back, i then asked the cashier if she could call the manager and ask her were she was, the cashier then advised me that she didnt have the mangers contact details. i then wait again for another 15 mins she was still no where to be found, what really upsets me is that non of the cashiers made an effort to go look for her and when i asked what the mangers name was they just ignored me because i told them that i wanted her name so i could report this matter to head office of how can a manger just go and leave the store without a backup. When the manger eventually came back she came me such attitude and was very rude to me and that is no way to address your customers at all. I was highly disappoint with lack of respect and bad customer service. I dont see myself buying