Very unhappy customer

<p> </p> <p>I am so disgusted by the service I just got from Legit Store in Fourways mall specifically from NTSOAKI MATHEBULA. I have never met anyone who deals directly with customers and has such a stinking attitude.</p> <p> </p> <p><br />I was just in Legit Fourways mall about an hour ago and i stood 45 min in the Que simply trying to pay for 2 pairs of shoes. After 20 min of just standing there with this fiddling with her paying point, the manager asks her what the problem is as she noticed i have been standing there and she assisted 6 customers already if not more and i am still standing there with no movement. She answers by saying my system switched off. The manager asked but did you advise the customer, she says but you are here. Why must I? i thought i had seen it all until i asked her why she did not put my shoes in a bag as she said she was done processing them when i asked her about them. She told me what did i think i was signing for so i asked her, do i know Legit`s internal processes? She said she did`nt care if i did or not. The manager had to call me to the other till to assist me as this girl`s system had crashed and she didnt even bother to tell me.</p> <p> </p> <p><br />Guys the story is very long and i am very offended right now so i cant type everything down here. Ntsoaki Mathebula owes me an apology. I have never been that disrespected by a cashier in my entire life. i demand that somebody does something about this. you cannot backchat to a customer even if they are wrong. Somebody please phone me, I will tell the whole story again. i phoned your customer relations number as well.</p> <p> </p> <p>My cell number is ********** </p> <p>email address is ********** <p> </p> <p><br />ref ********** 553/GO</p> <p>Lerato cutomer experience team.</p>