Unfavorable policy
<p>I bought a top a while ago when I got home the top didn't fit me. I went back to the shop to exchange I was told it's been over 30 days and I can't even get the same item in my size. Now I'm stuck with a bigger top that I can't do anything with that means my money was wasted. I am very unhappy & frustrated that my hard earned money is going to waste.</p>
We must apologise for the delayed response.
Thank you for bringing this matter to our attention. We have raised this incident with the store manager regarding our refund and exchange policy, feedback will be provided shortly.
You reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
We must apologise for the delayed response.
Thank you for bringing this matter to our attention. We have raised this incident with the store manager regarding our refund and exchange policy, feedback will be provided shortly.
You reference number is ***/GO
Kind regards,
Edcon customer experience team,
***